FAQ

CINPIX is a global digital cinema presenting film festivals and curated programs through scheduled screenings, allowing audiences from different countries to enter the same screening at the same time.

CINPIX is not an on-demand service. Films begin at designated times, and viewers enter the digital theater at the scheduled moment, participating in a screening as it unfolds.

No. Each film is presented at a specific screening time. Once the screening concludes, replay is generally not available.

A Festival Pass is a digital access credential for a specific festival edition. With a valid pass, you may reserve screenings during the festival period and attend them according to the published schedule.

CINPIX follows the time-based structure of traditional film festivals. Within the same screening window, only one active reservation is permitted to ensure alignment between reservation and actual viewing.

When a viewer watches a film within the official screening window and reaches the system-defined viewing threshold, the screening is recorded as a completed viewing. Completed viewing is used for statistical and festival reporting purposes and does not affect ticket stub issuance.

Yes. Some films or screenings may have limited capacity. Once the maximum attendance is reached, further reservations or purchases will no longer be available. Access is granted on a first-come, first-served basis.

At present, screenings are available on PC browsers only. Mobile viewing is not yet supported.

Yes. An account is required in order to purchase tickets, reserve screenings, and access your viewing records.

CINPIX is accessible internationally. Certain films may be subject to territorial limitations depending on licensing arrangements.

CINPIX is intended for audiences who wish to enter a film at a defined moment and experience it within a shared context. It offers a space for collective viewing and exchange.